Privacy Policy
At American Hospital Education, your privacy is not just a legal obligation—it’s a fundamental commitment. This Privacy Policy outlines how we collect, store, use, and protect your information when you use our website or educational services. By using our platform, you agree to the terms laid out in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Full name, email address, phone number, date of birth, residential address, passport details, academic records, and preferences related to countries or courses.
Technical Information: IP address, browser type, operating system, device type, and usage behavior (pages visited, time spent).
Communication History: Any emails, messages, or chats exchanged with our support or counseling team.
Uploaded Documents: Educational certificates, identification documents, test scores (e.g., IELTS, TOEFL), resumes, and recommendation letters.
2. How We Use Your Information
We use your information to:
Assist with course selection and academic counseling.
Process university, college, or language school applications.
Coordinate visa processing and document verification.
Provide updates on your application status and immigration news.
Recommend relevant services such as accommodation or travel support.
Send educational newsletters, offers, and guidance material.
Improve website performance and enhance user experience.
3. Lawful Basis for Processing
We only process your data when there is a lawful basis, including:
Consent – You have given us permission to use your data for a specific purpose.
Contract – Processing is necessary to fulfill an agreement with you.
Legal Obligation – We may be legally required to process or share data.
Legitimate Interest – To operate, manage, and grow our services responsibly.
4. Data Sharing and Disclosure
We do not sell your data to third parties. We may share your data only with:
Partner universities and institutions (for application processing).
Visa and immigration consultants (with your approval).
Trusted service providers (e.g., cloud storage, payment processors).
Government bodies or legal authorities (only when required by law).
All third parties are under strict confidentiality and data protection agreements.
5. Data Retention
We retain your information only as long as necessary for:
Completing the services you requested.
Legal and regulatory obligations.
Internal reporting, quality assurance, or analytics.
After this period, your data will be securely deleted or anonymized.
6. Your Rights
You have the right to:
Access your personal information at any time.
Correct inaccuracies in your data.
Request deletion of your records (where applicable).
Withdraw consent at any time.
Restrict processing of your data in certain circumstances.
7. Cookies and Tracking
We use cookies and similar technologies to:
Improve site navigation and performance.
Analyze user behavior and preferences.
Show relevant content and promotions.
You can manage or disable cookies in your browser settings at any time.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before providing any data.
9. Data Security
We use encryption, firewalls, and access controls to secure your personal information. Regular audits, secure servers, and employee training ensure your data remains safe.
10. Updates to This Policy
We may occasionally update this Privacy Policy. When we do, the revised date will be shown at the top. We encourage you to review the policy regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
📧 Email: info@americanhospital.qa
📞 Phone:+974 4403 8777
📍 Office Address:C Ring Road, Al Muntazah St, Near Al Andalus Petrol Station, Doha, Qatar